Scope. These terms apply to all contracts between Host4You, owner Petros Tsiouplis, Raiffeisenstraße 11, 74746 Höpfingen, Germany ("Provider") and the customer for web hosting, domain registration, VPS/VDS servers, email and related services via www.host4you.online.
Conclusion of contract. The contract is concluded when the customer completes an order via the website and the Provider confirms it by email or activates the service.
Services. The scope of services is defined by the product description at the time of ordering. The Provider aims for an average annual availability of 99%, excluding scheduled maintenance and outages beyond its control.
Prices and payment. The prices shown at the time of ordering apply. Prices include statutory VAT where applicable. Payment is made in advance for the selected billing period. In the event of late payment, the Provider may suspend the service after prior notice.
Term and renewal. Contracts run for the selected billing period and renew for the same period unless cancelled before expiry. Cancellation is possible at any time, effective at the end of the billing period, via the customer account or by email.
Domains. Domain registrations are additionally subject to the terms of the respective registry. Registered domains are excluded from refunds. The customer is responsible for the accuracy of the registrant details.
Customer obligations. The customer shall not store or distribute illegal content, send spam or misuse the services (e.g. phishing, malware, copyright infringements). The customer keeps access credentials confidential and contact details up to date. In the event of a breach, the Provider may suspend the service or terminate the contract without notice.
Backups. The Provider creates regular backups within the scope of the respective package. The customer remains responsible for additional backups of their own.
Liability. The Provider is liable without limitation for intent and gross negligence and for injury to life, body or health. In cases of slight negligence, the Provider is liable only for breach of essential contractual obligations and limited to the typical, foreseeable damage.
Withdrawal and refunds. For consumers, the statutory right of withdrawal and the voluntary money-back guarantee apply as set out in the Withdrawal & Refund Policy.
Data protection. The Provider's Privacy Policy applies.
Final provisions. German law applies. For consumers, mandatory consumer protection provisions of their country of residence remain unaffected. Should individual provisions be invalid, the validity of the remaining contract remains unaffected.